Privacy Policy

Effective 11/06/2026. Jacob LLC operates Jacob Rugs at jacobrugs.com. This policy explains how information is used when you browse, contact us or shop.

Information you provide

We receive the details you enter for an account, an order or a service inquiry: your name, email, phone number, billing and shipping addresses, order contents and messages. Avoid including sensitive information in the contact form. We do not ask for card details by email or through our contact form.

How we use information

We use these details to manage accounts, process and support orders, arrange delivery, handle returns, reply to questions, protect the store against misuse and meet recordkeeping obligations. Technical records such as IP addresses, browser information and request logs help us keep the site working and investigate errors or abuse.

Cookies and your choices

Necessary cookies support the shopping bag, store session, account login and security. A cookie named cookie_jr_choice and a local browser preference remember your cookie decision for up to one year. Shopping sessions generally last up to two days unless your browser clears them sooner; login cookies follow your selected sign-in preference.

Our store does not currently load analytics or advertising scripts. Accept and Decline both preserve the essential store functions. Optional tracking, if introduced, will remain off until you consent. Use Cookie Settings in the footer to reopen your choice. You can also clear cookies and local storage in your browser; this may empty a saved bag or sign you out.

Information needed to operate the store

Service providers supporting hosting, email and delivery receive only the information needed for their work. We may disclose records to comply with lawful requests or protect legal rights. Customer information is not offered for sale, and we do not use it for advertising that follows you across unrelated websites.

Keeping and protecting records

We retain information for customer service, accounting, fraud prevention and legal obligations, then delete or anonymize it when it is no longer needed. Access is limited to those who need the information for store operations. No online transmission or storage system can be guaranteed completely secure.

Your requests

Contact [email protected] to ask for access to, correction of or deletion of personal information. We may need to verify your identity and retain records required by law. Depending on your state, you may have additional privacy rights, including the right to appeal a request decision by contacting us again. Browser Do Not Track signals do not change necessary store functions; no optional tracking is currently active.

Children and policy updates

This store is intended for adults and does not knowingly collect information from children under 13. Contact us if a child has provided information. Material changes to this policy will be reflected in the effective date on this page.

Jacob LLC
4501 Reka Dr, Anchorage, AK 99508
[email protected] · 818-987-4012
Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time